Fees and Payment
You were born with wings, why prefer to crawl through life?
Fees range from $70 to $150 for one hour therapy sessions. A therapy hour is typically 45 to 50 minutes. Specialized services such as EMDR are 1.5 hour and fees are adjusted accordingly.
Payment is due at time of service, unless other arrangements are made through insurance coverage (more information below). Since counseling is a time and financial commitment, it is important that you feel comfortable with your therapist. In this regard, information gathered during the initial telephone contact helps us match you with the most suitable therapist for your needs.
METHOD OF PAYMENT
Payment can be made in the form of cash, debit card, and major credit cards-Visa, Mastercard, Discover, and American Express. We do not accept checks.
Insurance may help cover the cost of therapy.
**PLEASE NOTE THAT MANY OF OUR THERAPISTS HAVE WAIT LISTS, PARTICULARLY THOSE WHO ARE IN-NETWORK INSURANCE PROVIDERS. UNFORTUNATELY, WE ARE NOT ABLE TO ADD MORE CLIENTS TO OUR BLUE CROSS WAIT LIST AT THIS TIME DUE TO WAIT LIST BEING MANY MONTHS OUT.
Some of our therapists are contracted in-network with Aetna, New Directions/Florida Blue/Blue Cross Blue Shield, and Medicare (excluding Medicare Advantage or Replacement plans with which we are not in-network). We also work with many EAP/Employee Assisted Programs. If you want insurance to help cover the cost of therapy, we do our best to match you with an in-network provider, although our in-network therapists often have wait lists. Insurance companies often credential mental health providers individually rather than as a group; your insurance company can confirm if your therapist is considered in or out of network.
Please note that insurance companies require a mental health diagnosis to be assigned which remains part of your permanent medical record, and they may request all or part of your mental health record for payment purposes. While pre-existing mental health care should not prevent you from being able to change insurance plans in the future, we have heard of insurance companies charging higher premiums due to receiving mental health care in the past. They also often limit the number of sessions that will be covered, or require pre-authorization for more visits.
If your therapist is out of network, we can provide you a billing receipt which you can submit to your insurance company if you have out of network coverage. If you are interested in insurance coverage, call your insurance company to verify your in and out-of-network mental health or behavioral health benefits for your particular plan.
As a courtesy, we will verify your benefits if your therapist is in-network. Verification of benefits does not guarantee payment by the insurance company. We request clients take full responsibility regarding their coverage, including familiarity with their deductible and co-payment to avoid any billing surprises; we have been given incorrect benefits information by insurance companies from time to time. Many plans treat mental health services differently than traditional health care, with separate coverage and sometimes limitations to coverage. With due diligence, we follow-up with insurance companies when there is a discrepancy in payment, but any services not covered by insurance within 60 days of date of service (due to lack of coverage, unpaid insurance premiums, change in benefits, etc.) will be billed directly to you.
CANCELLATION, NO SHOW, AND LATE ARRIVAL POLICIES
If you need to cancel or reschedule an appointment, we ask clients to call at least 48 hours in advance to avoid being charged a $100 cancellation fee. Insurance companies do not allow us to bill for missed or cancelled appointments, so this also applies to clients whose sessions are usually covered by insurance. Exceptions include illness and emergencies. If you arrive 15 minutes late, the appointment will be considered a no show and you will be charged the practitioner’s fee, with certain exceptions at the practitioner’s discretion. As a courtesy, we encourage clients to take advantage of our automated text reminders to help prevent missing an appointment, but it is ultimately the client’s responsibility for maintaining her/her schedule of appointments.
If you are seeking counseling for issues related to a crime that you experienced as a victim, then you may qualify for victim’s compensation through the state of Florida. We can assist you with verifying your eligibility and applying for victim’s compensation that can cover counseling, medical care, time-off from work, and other expenses related to the crime. **Since we do not specialize in court-related cases, we would recommend a specialist outside our practice if you are needing an expert witness or assistance with the legal process.
Happiness is when what you think, what you say, and what you do are in harmony.Mahatma Gandhi